Help
Where do I find my code?
It's in the invitation email or message from the organization. It looks like 7XK9P2QH — eight letters and numbers.
My connection dropped. Did I lose my answers?
No. Answers are saved on your device first and sync automatically when you're back online. The timer keeps running, so reconnect as soon as you can.
I closed the tab by mistake.
Open your invitation link or enter your code again. You'll continue where you left off.
The camera or microphone won't start.
Allow access in your browser's site settings (the icon next to the address bar), close other apps using the device, then try again.
Screen sharing isn't available.
Screen sharing needs a desktop browser such as Chrome, Edge or Firefox on a computer.
Which browsers are supported?
Recent versions of Chrome, Edge, Firefox and Safari on a desktop or laptop. Phones and tablets are not supported.
Legal
Full policies are on this site under Legal (Assessment Terms, Privacy Policy, Terms of Use).
Still stuck?
Contact the organization that invited you, or write to support@edgeryt.com.